The term 'pissing in the wind for distance' comes to mind. All kinds of poor designs, or shall we say, 'could be better' designs come down the pike to consumers from all kinds of manufacturers in all industries. Not just motorcycles, but all kinds of consumer goods. Like my Samsung TV with a 'million' mirrors on a Texas Instruments chip that are known to drop out pixels over time - it's just the nature of the beast. I bought a $50 chip and replaced it myself - other people have paid hundreds of dollars for a repair, or scrapped them. For motorbikes, there are all kinds of problems, like BMW final drives that don't hold together, or KTM airboxes that let sand through, or Triumph Explorer heads that come apart, and on infinitem. I'm sure any number of us can come up with lots of great examples. The term, 'good enough' comes to mind. Good enough to get sold and past the warranty period - then it's the consumer's problem. IMO you will not get anywhere with them on this issue, whether they've fixed it or not, know about it or not, or whatever the case may be. All you will ever get are politically correct platitudes. Just ain't gonna happen. Sorry dude, but if it makes you feel better you can rant here all you want.