• Hi everyone,

    As you all know, Coffee (Dean) passed away a couple of years ago. I am Dean's ex-wife's husband and happen to have spent my career in tech. Over the years, I occasionally helped Dean with various tech issues.

    When he passed, I worked with his kids to gather the necessary credentials to keep this site running. Since then (and for however long they worked with Coffee), Woodschick and Dirtdame have been maintaining the site and covering the costs. Without their hard work and financial support, CafeHusky would have been lost.

    Over the past couple of weeks, I’ve been working to migrate the site to a free cloud compute instance so that Woodschick and Dirtdame no longer have to fund it. At the same time, I’ve updated the site to a current version of XenForo (the discussion software it runs on). The previous version was outdated and no longer supported.

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    Thanks for your patience and support!

Service intervals - question for the dealers here

SilverBullet

SilverBullet

Husqvarna
AA Class
Owners manual lists some pretty crazy intervals IMO. i.e. replace timing chain, gear and slider at 12,500 miles? change all hydraulic fluids every 6,250 miles, replace drive chain and sprockets at 6,250 miles? replace air filter at 6,250 miles? (whats wrong with clean re-oil?), replace spark plug every 6,250 miles, etc. So all seems as if Husky leans towards safety and overkill but no... opposite extreme for some, i.e. change engine/trans oil every 3,125 miles, replace oil filter every 6,250 miles, clean oil filter screens every 6,250 miles, etc.

So my question to the dealers is what do you really recommend to your customers? Going straight by the Husky schedule doesn't make sense but then how do you handle warranty claims? I will have 12,500 miles on my bike before the factory warranty expires. If my timing chain breaks at 15,000 miles will the warranty be denied because I didn't replace it their ridiculous 12,500 mile interval?

_
 
I heard traditional Husky dealers are (were) more flexible regarding service items and warranty claims. I mean more flexible than new dealers, mainly BMW shops now starting to also sell Huskys here in Europe.
I heard stories of BMW going literally by-the-service-book or otherwise warranty might be denied. That is the problem with dumb large companies.
I am buying my TE630 from a BMW shop. They told me the service hour would be 1/2 the price for a Husky. I'll do the 1000Km and possibly the 10.000Km services with them and see how it turns out. For the first year i would not risk being denied a warranty claim. In terms of real risk i consider it riskier having someone from BMW service touching any bike at all.
Funny enough i have a F650GS and for the last 2 years and +30000Km i did everything to it myself. Though this bike was out of warranty since i bought it second hand.
 
I can't understand why they would honor a warranty claim if you haven't done the prescribed maintenance. If you refuse to replace the cam chain that's your choice. If it fails after the reccomended time life, then why should they?
It works the same in my industry (Aircraft Maintenance). If the manufacturer says en engine life is good to 1800hrs, and an operator continues to run it past it's intended life then fails, why should the aircraft or engine manufacturer be responsible?

I've read a few instances where the 610/630 have premature cam chain/ tensioners wear. In my shop, if you can't produce proof of maintenance, then I wouldn't submit a warranty claim. I'm sure it's the same with auto manufacturers.
 
Planepower said:
I can't understand why they would honor a warranty claim if you haven't done the prescribed maintenance. If you refuse to replace the cam chain that's your choice. If it fails after the reccomended time life, then why should they?
It works the same in my industry (Aircraft Maintenance). If the manufacturer says en engine life is good to 1800hrs, and an operator continues to run it past it's intended life then fails, why should the aircraft or engine manufacturer be responsible?

I've read a few instances where the 610/630 have premature cam chain/ tensioners wear. In my shop, if you can't produce proof of maintenance, then I wouldn't submit a warranty claim. I'm sure it's the same with auto manufacturers.
Click to expand...

Yes the 610 had reports of this but the 630 valve train is completely different and without same issue. My point was 12,500 miles for replacing cam chain,gear and slider is crazy and asking if any dealers actually follow or recommend this? When clearly some intervals don't make sense how do they select which ones to follow? Why would anybody in their right mind change their oil and not replace the oil filter? Why do you need to flush your hydraulic fluids at 6,250 miles? I'm only 1,000 miles shy of that in 2-1/2 months, no way my bike needs it now. But if bike had only 2,000 miles but 3 years old I would change it.

Summary, the Husky intervals make no sense to follow blindly as stated. What do dealers really recommend/require and how does it affect warranty.

_
 
Better yet what type of problems are dealers finding on high mile/hour 630's and what associated preventative maintenance was completed on those bikes?
 
bpowa said:
I do all maintenance myself.. will parts receipt work? for warranty?
Click to expand...
I have owned several makes and models of motorcycles over the years and for the most part did the required maintenance myself. I am not a dealer but can answer your question with confidence. Yes, you can do all the OEM required maintenance yourself, assuming you do it properly. Keep all your receipts and records in the event of an engine failure or reason to utilize the manufacturer's warranty.
 
SilverBullet said:
Owners manual lists some pretty crazy intervals IMO. i.e. replace timing chain, gear and slider at 12,500 miles? change all hydraulic fluids every 6,250 miles, replace drive chain and sprockets at 6,250 miles? replace air filter at 6,250 miles? (whats wrong with clean re-oil?), replace spark plug every 6,250 miles, etc. So all seems as if Husky leans towards safety and overkill but no... opposite extreme for some, i.e. change engine/trans oil every 3,125 miles, replace oil filter every 6,250 miles, clean oil filter screens every 6,250 miles, etc.

So my question to the dealers is what do you really recommend to your customers? Going straight by the Husky schedule doesn't make sense but then how do you handle warranty claims? I will have 12,500 miles on my bike before the factory warranty expires. If my timing chain breaks at 15,000 miles will the warranty be denied because I didn't replace it their ridiculous 12,500 mile interval?

_
Click to expand...
I'm not a dealer but am a long time rider and wrencher. Stick to the OEM's recommended service schedule for the warranty period. Even if you feel the service intervals are unnecessary, why give a reason for the OEM to potentially deney a warranty claim? Once the factory warranty has ran out, your on your own, so handle the maintenance how ever you'd like.
 
I was told to keep my warranty it had to service by a "qualified" "recognized" mechanic. I don't know about outside of Aus but here we have a 4 year training/working apprenticships for mechanics. Its the same for cars here too.
 
I'm coming up on 12,500 miles on my 630 and I have ordered the parts to replace the cam chain, sliders and gear. Some of the parts are on a 4-6 week backorder.

Once I have the new parts to compare with the old, I'll make the decision whether not I'm going to keep changing those parts every 12,500 miles.

I have done all work on my bike myself, and have followed the manufacturer's maintenance schedule completely. The only place I deviate is on oil changes, and I do those more frequently than required. I change my oil about every 1200 miles when my shifting starts to get a little clunky.

Next spring, I'm considering a purchase of a new street bike, to keep the mileage on my Husky down. I'd buy a street bike now, but I've got other financial obligations. This time next year, I will have freed up a good chunk of disposable income.
 
jtemple said:
I'm coming up on 12,500 miles on my 630 and I have ordered the parts to replace the cam chain, sliders and gear. Some of the parts are on a 4-6 week backorder.

Once I have the new parts to compare with the old, I'll make the decision whether not I'm going to keep changing those parts every 12,500 miles.

I have done all work on my bike myself, and have followed the manufacturer's maintenance schedule completely. The only place I deviate is on oil changes, and I do those more frequently than required. I change my oil about every 1200 miles when my shifting starts to get a little clunky.

Next spring, I'm considering a purchase of a new street bike, to keep the mileage on my Husky down. I'd buy a street bike now, but I've got other financial obligations. This time next year, I will have freed up a good chunk of disposable income.
Click to expand...

Nuda??
 
Mine is in for a 20,000k check up on the chain and valves .Will let you know how it makes out and how worn the chain is .
 
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