Anyone ordered items from Motosportz??

[Sandgroper]

I ordered a stabiliser 10 days ago and Motosports based in Canada and they sent it via the USPS (United States Postal Service). Why I dont know but now I have no idea when I will recieve it. (hopefully not in 3 months)

Does anyone have experience with USPS for international orders?

Thanks
S

 

[Coffee]

I only use USPS for international orders and it works great. Canada, UK, Europe... I decided to only use USPS after asking other vendors how they ship.

What is your concern and why aren't you discussing this with Motosportz instead?

 

[Dirtdame]

I ordered a stabiliser 10 days ago and Motosports based in Canada

Must be some other Motosports. Motosportz is in Washington.

 

[Ruffus]

I ordered a stabiliser 10 days ago and Motosports based in Canada and they sent it via the USPS (United States Postal Service). Why I dont know but now I have no idea when I will recieve it. (hopefully not in 3 months)

Does anyone have experience with USPS for international orders?

Thanks
S

I use USPS every chance I get when ordering from the states, much, much cheaper than UPS or FEDEX, who usually charge ludicrous amounts in "brokerage fee's", normally only takes a couple days longer than it would have the expensive shippers.

 

[Colo moto]

We use USPS to ship all international orders. We have shipped all over the world including the UAE and very rarely does an order take longer than 2 weeks.

Motosportz is in Vancouver, Washington USA, but there is also a Vancouver, Canada. They are good people and I doubt you will have any trouble with your order.

 

[Motosportz]

Kelly here from Motosportz (we are a sponsor advertiser here). the tracking number I sent you is good they are just lame at updating international shipments. We have been doing this for three years now and USP is by far the best in international shipping. Never had an issue that was not our fault (bad address etc.) Customs is usually the holdup when things take a while and that process seems hit and miss.

 

[7point62]

We use USPS to ship all international orders. We have shipped all over the world including the UAE and very rarely does an order take longer than 2 weeks.

Motosportz is in Vancouver, Washington USA, but there is also a Vancouver, Canada. They are good people and I doubt you will have any trouble with your order.

I've placed two orders with Colo that had to get to the UK from the US - one took a week, the other took a few days longer, but only because UK Customs held it 'til I paid import duty. I also placed an order with Kelly that took about two weeks to arrive. I'm not saying that things don't go wrong occasionally, but be patient and stay in contact with the vendor, because it's usually nonsense at borders that causes this.

BTW I order rare CD's and whatnot from the States all the time and there has not been a problem yet.

 

[wallybean]

Kelly at Motosportz is great to deal with and gets his orders out promptly and correctly. Flat rate USPS shipping works well and anytime you ship internationally it is a crap shoot coming through customs as everyone else has pointed out.

I have bought any number of things from Australia to the UK to Italy and have waited anywhere from 1 week(australia) to 3 weeks from Italy.

Be patient and talk to your vender instead of venting here prematurely.

Walt

 

[john01]

Awsome guy to deal with no problem with anything I have ordered from them.

 

[petem]

I've had things sent USPS from the states and generally it takes no longer than a week, including two days or more sitting in UK customs. USPS seem as good as anyone, at least until it gets to the UK and our beloved ParcelFarce take over .

Once waited for delivery of a Ducati which was (allegedly at least) sitting in a UK customs shed for over a month. I suspect there was something else going on such as perhaps it had never actually been shipped, but national agencies often do hold up parcels for tax inspection etc and there's nothing the sender can do about that.

 

[HuskyDude]

Does anyone have experience with USPS for international orders?

Sandgroper... It has very little to do with Motosportz (Good Guys) or USPS.....

It has everything to do with Canadian costumes and our postal service.

Be Patient Grasshopper! I mean Sandgroper.

 

[Sandgroper]

Thanks for the feedback, good to know. My main gripe was that Kelly advised me they took the item to USPS
And the USPS report stated that even with my tracking code it does not mean they had received the item for shippimg. Was a tad confusing
To be honest. But alls well USPS has finally updated the tracking saying they have shipped the item. Mind you it was 10 days after I got the tracking number.

In all fairness to Kelly even tho he was short in his initial feedback its more to do with USPS not Motosportz.

 

[petem]

My main gripe was that Kelly advised me they took the item to USPS
And the USPS report stated that even with my tracking code it does not mean they had received the item for shippimg. Was a tad confusing
To be honest.

I've had that with things shipped through USPS. I guessed it was just because it takes USPS a while to originally log the package into their tracking system. With one package of mine I'm sure was that USPS were picking it up from the sender and it first appeared on the tracking system when they were requested to make the collection, so it shows a warning just to point out that they may not actually have collected it yet. Maybe that's just a standard disclaimer to protect them. I'm not sure how quickly their system gets updated when things change, but as you can now see it does eventually so it's just a question of watching and waiting! :snore:

 

[Ruffus]

My main gripe was that Kelly advised me they took the item to USPS
And the USPS report stated that even with my tracking code it does not mean they had received the item for shippimg. .

Not sure how you can get a tracking number for something thats not there.
Sounds like a back peddling\cover my ass excuse.

 

[petem]

Not sure how you can get a tracking number for something thats not there.
Sounds like a back peddling\cover my ass excuse.

I'm not sure either given that Kelly actually took it to the USPS depot, unless you let them know in advance what your bringing in and they put the details on the system ready for when you arrive?

On the other hand, when USPS are collecting from the sender then presumably they will have been told beforehand what to collect, so it would be on their system without them physically having the package yet. It may just be that the message about not necessarily having received it is just to cover themselves for that situation, but the system's not too smart and still shows the warning even for packages you bring to the depot yourself. Most tracking systems have a few oddities like that.

Still, we should think ourselves lucky - before the days of the InterWeb you'd likely get no information at all until the package turned up (or didn't)!

 

[tadgh]

Not sure how you can get a tracking number for something thats not there.
Sounds like a back peddling\cover my ass excuse.

Has happened to me a few times, not just with usps. the sender would send me the tracking code they were given at the time of postage and when i would check it delivery the code would show up as invalid or not sent. then lo and behold it might show up a week later or the code would suddenly start working.

who knows why but international deliveries especially when they switch carriers seem prone to this kind of thing

 

[krieg]

USPS tracking is notoriously inaccurate. Then again, anything that is run by the US government tends to be that way.

 

[Motosportz]

Not sure how you can get a tracking number for something thats not there.
Sounds like a back peddling\cover my ass excuse.

OK, that was a little harsh. We sent the package, the tracking number works, it's just that they do not update international packages very well. Not sure exactly why. Info just says the date the package was sent and in process.

 

[HuskyT]

People can preprint labels at home, office etc... and if you never ship the item or wait a few days until you actually get it into the post office it will show as having a tracker number but will not actually appear anywhere within the USPS tracking system.

Point being that the tracking doesn't start until the package actually gets scanned by someone at the post office.

Sometimes packages actually get lost by USPS ... imagine that!

My wife sells a lot of stuff on e-bay... she'll print the label at home in the evening and before she drops it off at the post office the next day she already has ebayers wondering where their shipment is.... it simply has not scanned in yet....

Give it some time. All is good. Kelly ships good stuff!

T

 

[petem]

Sometimes packages actually get lost by USPS ... imagine that!

NO! Surely not...

I haven't had much actually go missing, but ParcelFarce... sorry ParcelForce... which is our equivalent of USPS (and which USPS use as their agent here in the UK) can certainly be incompetent with the best of them. For 18 months every parcel they were supposed to deliver didn't make it because they couldn't find my house despite having the correct postcode. Every other carrier could find it but not the ParcelFarce driver who worked my area, so I'd always end up with an 80 mile round trip in rush hour traffic to collect it myself from the depot. During those visits I found out that their system didn't track parcels once they were in the depot so they couldn't say for sure whether mine was on a truck for delivery or sitting in the warehouse somewhere and I'd have to wait until the driver got back at around 6:30pm so they could ask him if he knew where it was! The lack of deliveries was only resolved when they eventually fired him because of the volume of complaints, and they now have a new system which does track packages within the depot.