New Zealand recall issued & manufacturers procedure

Discussion in 'TR650' started by kiwiape, May 21, 2017.

  1. kiwiape Husqvarna
    AA Class

    Husqvarna Motorcycle:
    650 Terra
    Other Motorcycles:
    Aprilia DD750
    There is a now an official recall for the TR650 in NZ.

    Official recall:
    https://www.recalls.govt.nz/recall/husqvarna-tr650-model-years-2013-2014


    NZ recall procedure (you might find this interesting):
    September 2004 CODE OF PRACTICE – FOR THE RECALL OF NEW ZEALAND NEW VEHICLES
    WITH SAFETY RELATED DEFECTS
    Relates to:
    Safety related defect is a feature of design or construction liable to cause
    significant risk of personal injury or death.
    Members in conjunction with the vehicle manufacturer may decide that a fault or
    defect that falls outside the above definition is still to be determined as a safety
    related recall. In such cases this Code must be adhered to.
    Purpose:
    To record the basic procedures which must be followed by members in the event
    of undertaking a safety related recall.
    Scope:
    The code does not replace a member’s obligations under existing legislation.
    Establishment of Procedures:
    In line with this Code and existing legal requirements each member will set in
    place and maintain within their organisation established procedures for dealing
    with safety related recalls.
    Investigation of Safety Related Defects:
    Upon being made aware, either from within the organisation, LTSA or as a result of
    monitoring warranty claims, of the possibility that a safety related defect exists or
    could exist, the member shall immediately commence investigations to determine
    properly and promptly the nature of the defect and its impact.
    Recall Campaign:
    Having determined that a safety defect exists; and having established the nature of
    the defect, a member shall then determine the manner in which the vehicles are to
    be rectified having regard to the:-
     need for urgency
     steps required to fix the vehicles
     availability of replacement parts
    and shall commence a recall campaign involving one or more of the following:-
     formal advice to dealer network
     news release
     public notice advertisements
     internet updates
     0800 numbers (including existing call centres)
     dealer bulletins
     notice to known current registered owners
     advice to selected Government Departments or agencies
    New Zealand New Vehicles:
    With a campaign involving New Zealand new vehicles, which have been imported
    and sold by a member, the following action must be undertaken:-
     notification to Motor Industry Association – see below
     notification to advise dealers of the fault and rectification to be undertaken;
    including supply of parts
     advise registered owners of procedures by either phone contact or written
    correspondence with current details to be obtained from the Motor
    Registration System using VIN numbers
     publication of the recall and details on the company’s website (either by way of
    details of the campaign or a vehicle specific search facility)
     one follow-up to registered owner with reasonable timeframe if the first
    notification is not acknowledged (refer to below Completion of Campaign)
    Notification of Campaign:
    All members are required to advise the Motor Industry Association Inc (MIA) of
    campaigns when formal notification is received from the vehicle manufacturer.
    Such advice will be in the format determined by the MIA and should also include
    any technical details/notices as sent to dealers where available. If technical
    information is not available at this point in time the information should be
    provided to the MIA when to hand.
    In addition, the information provided will include (if details are available from the
    vehicle manufacturer) an evaluation of the possible consequences and an
    assessment of the seriousness of the defect and resulting failure; number of known
    failures in New Zealand or overseas; an evaluation of the likely hood of these
    consequences occurring.
    The MIA will advise LTSA of all such recalls notified to the Association.
    Completion of Campaign:
    Throughout a recall campaign each member is required to undertake ongoing
    monitoring of the numbers of vehicles inspected; repaired; yet to be contacted etc
    so that assessment of the completion rates of the campaign can be ascertained.
    A campaign cannot be considered complete until 85% plus of affected vehicles
    have been rectified.

    Attached Files:

  2. glitch_oz Husqvarna
    Pro Class

    Location:
    AUS
    Husqvarna Motorcycle:
    Strada
    Good to see you guys getting the fix, too!
    :notworthy:
  3. silverstreakNZ Husqvarna
    Pro Class

    Location:
    Christchurch nz
    Husqvarna Motorcycle:
    82cr500,76gp360,90wr250,81 420AXC
    Other Motorcycles:
    74 tm400 , 02 gasgas ec 300
    Was there ever a satisfactory solution to the stalling ?
  4. kiwiape Husqvarna
    AA Class

    Husqvarna Motorcycle:
    650 Terra
    Other Motorcycles:
    Aprilia DD750
    I'm guessing the recall is supposed to be.....?, but it wont be until guys report back that we will know for sure.
  5. silverstreakNZ Husqvarna
    Pro Class

    Location:
    Christchurch nz
    Husqvarna Motorcycle:
    82cr500,76gp360,90wr250,81 420AXC
    Other Motorcycles:
    74 tm400 , 02 gasgas ec 300
    Oh I meant like mechanically . Eg replace a sensor or retune ecu ? Or did they just offer a refund ?
  6. TE449NZ Husqvarna
    AA Class

    Location:
    New Zealand
    Husqvarna Motorcycle:
    2013 TE449
    I wonder what they will do with already modified one's? Mine's x USA now modified no egr stuff etc. What do you think guys should I let some guy in a bike shop that more than likely knows nothing about these bikes up date something I've already fixed..
  7. WayneC Husqvarna
    AA Class

    Location:
    Sydney
    Husqvarna Motorcycle:
    none
    Other Motorcycles:
    F650GS Dakar
    Which firmware version is your machine ?