From the Fall 2013 online ridemore journal: Andy Jefferson – Aftersales and Racing Manager Jamie Lanza – Aftersales and Parts Coordinator Jon Foster – North American Sales Administrator Charles Jirsa – National Technical Specialist/Warranty Administrator Jason Dahners – Dealer Development Specialist Rod Overstreet – Dealer Development Specialist Former HMNA employees Jenna Parker and Sharon Richards have also been integrated into the KTM North America team while still also working on Husqvarna business.
Ive worked with Jason and Jenna and were lucky to have them anywhere near the Husqvarna team. I also spent a race weekend around Charles and Cory last year....great guys and they did a nice job of supporting Husky riders at the Funky Chicken. If the rest of the folks on that list are half as useful, then we're in good hands.
I have been having a problem with the dealer i have taken my bike to. Just was trying to get a hold of someone from husquvarna to see if i could get some help
Correct, both Jason and Rod (eastern Dealer Dev) were let go. Rod is now with GasGas I hear. And yes, it is a serious loss.
As things stand now they dont seem to have enough bikes to take care of current dealers so "Dealer Development" would seem to be a longer term 'refinement' process in the US. There will still be situations where some dealers are too close together and others too far apart, but dealers without bikes is a problem that needs solved sooner, not later.
