my_urban_chaos
Husqvarna
AA Class
Gentlemen,
I bought a '12 TE310 from Long Beach Husqvarna/BMW and it has been great. My wife bought a '12 TE250 at the same time. This was December '12. Right off the bat the TE250 blew out blew smoke. We took the bike back to the dealer for warrenty work. The motor was torn down and a rep from Husky flew in from Italy. On his word work was performed and the bike was returned to us. In January '13 we once again returned the bike for blowing smoke. The bike has sat there ever since. The dealer has followed the requirements of Husky and still the bike is not good. Now the dealer is waiting for Husky to give an answer as to what to do. The dealer wants a new bike outright to give to my wife, or a new motor at the very minimum. Husky is not anwering the phone. We were advised to call the Husky customer relations department and make some complaints. The Long Beach Husky/BMW dealer is a great place and has been helping us the entire time. We want the bike back and for it to work as advertised. Do any of you know a phone number or a way to get this resolved?
Thanks.
I bought a '12 TE310 from Long Beach Husqvarna/BMW and it has been great. My wife bought a '12 TE250 at the same time. This was December '12. Right off the bat the TE250 blew out blew smoke. We took the bike back to the dealer for warrenty work. The motor was torn down and a rep from Husky flew in from Italy. On his word work was performed and the bike was returned to us. In January '13 we once again returned the bike for blowing smoke. The bike has sat there ever since. The dealer has followed the requirements of Husky and still the bike is not good. Now the dealer is waiting for Husky to give an answer as to what to do. The dealer wants a new bike outright to give to my wife, or a new motor at the very minimum. Husky is not anwering the phone. We were advised to call the Husky customer relations department and make some complaints. The Long Beach Husky/BMW dealer is a great place and has been helping us the entire time. We want the bike back and for it to work as advertised. Do any of you know a phone number or a way to get this resolved?
Thanks.