Husky USA customer service Phone #

Discussion in 'General (Main)' started by ks9mm, Sep 7, 2017.

  1. ks9mm Husqvarna
    AA Class

    Location:
    NJ
    Husqvarna Motorcycle:
    2015 TE 125
    Other Motorcycles:
    2014 Beta 300RR
    HI All,

    what's the number for Husky USA customer service.. my dealer is not helpful.


    Dealer ordered Husky POwerparts low seat for my 2017 TE250 and it ripped after one ride.. I'd like replacement one of course and dealer is not helpful. I mean what the heck.. it's not like I abused seat for a year.. it ripped after one gentle break in ride..

    Thanks!
  2. covi Husqvarna
    AA Class

    Location:
    Vermont
    Husqvarna Motorcycle:
    350 FX
    You and I must have the same dealer. Thumbs down.
  3. racemx904 Husqvarna
    Pro Class

    Location:
    owenton, ky
    Husqvarna Motorcycle:
    2014 Beta 350RR & 1986 430XC
    Other Motorcycles:
    1975 Rokon and 2004 Kawasaki KX65
    No offense but thats what literally every single customer says..... it may be true but its like a broken record...... have a hard time believing it ripped on its own unless it was on the seam.....
  4. fletchman45 Husqvarna
    Pro Class

    Location:
    park rapids
    Guess what....my low seat ripped after one ride as well....and it was not my fault or the covers fault....after careful inspection I came to the conclusion that the seat base actually was manufactured with a jagged edge right near the edge by stitching....mine was covered ....and that's why I drive 11 hours one way to halls......oh yea I like all those guys to!
    Norman Foley likes this.
  5. ks9mm Husqvarna
    AA Class

    Location:
    NJ
    Husqvarna Motorcycle:
    2015 TE 125
    Other Motorcycles:
    2014 Beta 300RR
    here are the pics of mine... one ride.

    Attached Files:

  6. ks9mm Husqvarna
    AA Class

    Location:
    NJ
    Husqvarna Motorcycle:
    2015 TE 125
    Other Motorcycles:
    2014 Beta 300RR
    I don't see how this is a user error...
  7. racemx904 Husqvarna
    Pro Class

    Location:
    owenton, ky
    Husqvarna Motorcycle:
    2014 Beta 350RR & 1986 430XC
    Other Motorcycles:
    1975 Rokon and 2004 Kawasaki KX65
    Don't really look like manufacturer error either..... sometimes you just chalk it up to riding a dirt bike in the dirt.... maybe its time for a new dealer....

    If it was my call it could go 3 ways..... first bike you bought from me and probably never another (total gut call) and I wouldn't go out of my way to warranty something that is on a dirt bike and could very well of happened riding.... or first bike from me but I know you've bought others lately and you will most likely by from me again and I would cover it (even if it cost me money)..... or you've bought many a bike from me and I cover it without question.... also depends on how much you beat me up on the price of the bike to start with

    Moral is.... build a relationship with your dealer.....
  8. Norman Foley Husqvarna
    Pro Class

    Location:
    Trumansburg, NY... The Beautiful, Finger Lakes
    Husqvarna Motorcycle:
    82 250WR 86 250WR 93 WXE350 03 TE610
    Other Motorcycles:
    '85 Fantic 300 '12 HUSABERG TE250
    What brand and model boots do you wear?
  9. rancher1 Husqvarna
    Pro Class

    Location:
    WA
    It does like it could be from the edge of the seat pan.
  10. jellyrug Husqvarna
    AA Class

    Location:
    NC USA

    Pity you are so far away. Have a lot of real leather (cut offs) lying around here and it would take me 15 minutes to re-cover that for you with something that will never rip.
  11. ks9mm Husqvarna
    AA Class

    Location:
    NJ
    Husqvarna Motorcycle:
    2015 TE 125
    Other Motorcycles:
    2014 Beta 300RR


    SIDI SRS. there is no way it's boot damage.. or my butt. It never comes that far back on the seat..
  12. Norman Foley Husqvarna
    Pro Class

    Location:
    Trumansburg, NY... The Beautiful, Finger Lakes
    Husqvarna Motorcycle:
    82 250WR 86 250WR 93 WXE350 03 TE610
    Other Motorcycles:
    '85 Fantic 300 '12 HUSABERG TE250
    Just curious... My old style Gaerne SG10's would catch the seat on my '12 Husaberg and make those little cuts a long the edge. I could get them towards the back, if I swung a leg back in a tight spot. I switched to SG11's, which are the new SG10's now and no more problem. Good luck with your deal!
    LandofMotards likes this.
  13. ks9mm Husqvarna
    AA Class

    Location:
    NJ
    Husqvarna Motorcycle:
    2015 TE 125
    Other Motorcycles:
    2014 Beta 300RR
    so, here is the number to KTM customer service ..855-282-6227.

    called them yesterday and sent my seat pictures. Got a call back today. they apologized for miscommunication with my dealer and said they are sending replacement seat to dealer no charge.
  14. huskyte310 Husqvarna
    AA Class

    Location:
    Westchester New York
    Husqvarna Motorcycle:
    09/te310
    good for you. they should have done that in the beginning.
    ks9mm and covi like this.
  15. LandofMotards Moderator

    Location:
    Colorado
    Husqvarna Motorcycle:
    2014 TC250
    Guess I need to suck it up and buy new 11's. Noticed my 10's getting caught on my white tc250 and my sherco. Really thought it was something I changed. Never anything noticeable on the red bikes. Tell ya what, no white boots this time lol