HI All, what's the number for Husky USA customer service.. my dealer is not helpful. Dealer ordered Husky POwerparts low seat for my 2017 TE250 and it ripped after one ride.. I'd like replacement one of course and dealer is not helpful. I mean what the heck.. it's not like I abused seat for a year.. it ripped after one gentle break in ride.. Thanks!
No offense but thats what literally every single customer says..... it may be true but its like a broken record...... have a hard time believing it ripped on its own unless it was on the seam.....
Guess what....my low seat ripped after one ride as well....and it was not my fault or the covers fault....after careful inspection I came to the conclusion that the seat base actually was manufactured with a jagged edge right near the edge by stitching....mine was covered ....and that's why I drive 11 hours one way to halls......oh yea I like all those guys to!
Don't really look like manufacturer error either..... sometimes you just chalk it up to riding a dirt bike in the dirt.... maybe its time for a new dealer.... If it was my call it could go 3 ways..... first bike you bought from me and probably never another (total gut call) and I wouldn't go out of my way to warranty something that is on a dirt bike and could very well of happened riding.... or first bike from me but I know you've bought others lately and you will most likely by from me again and I would cover it (even if it cost me money)..... or you've bought many a bike from me and I cover it without question.... also depends on how much you beat me up on the price of the bike to start with Moral is.... build a relationship with your dealer.....
Pity you are so far away. Have a lot of real leather (cut offs) lying around here and it would take me 15 minutes to re-cover that for you with something that will never rip.
Just curious... My old style Gaerne SG10's would catch the seat on my '12 Husaberg and make those little cuts a long the edge. I could get them towards the back, if I swung a leg back in a tight spot. I switched to SG11's, which are the new SG10's now and no more problem. Good luck with your deal!
so, here is the number to KTM customer service ..855-282-6227. called them yesterday and sent my seat pictures. Got a call back today. they apologized for miscommunication with my dealer and said they are sending replacement seat to dealer no charge.
Guess I need to suck it up and buy new 11's. Noticed my 10's getting caught on my white tc250 and my sherco. Really thought it was something I changed. Never anything noticeable on the red bikes. Tell ya what, no white boots this time lol